Job Title: Onsite Support Technician
Location: Gothenburg, Sweden (onsite, with work required across two sites in Lindholmen and Torslanda)
Contract Type: Fixed-term assignment from 02 Mar 2026 to 02 Feb 2028
Working Arrangement: 100% onsite
Key Responsibilities:
- Provide local hardware and software enterprise support onsite
- Contribute to the digital development of enterprise support services
- Manage conference room setup and support
- Onboard new joiners
- Manage and support printer solutions
- Collaborate with Original Equipment Manufacturers (OEMs)
- Act as the interface between end users and service providers, ensuring efficient and improving service delivery
- Support and troubleshoot both hardware and software issues across multiple platforms
- Address incidents and requests requiring onsite presence as well as remote support
Requirements:
- Proficiency in supporting Windows 10/11, macOS, iOS, and Android
- Experience with cloud services, Office 365, and Azure
- Familiarity with AV equipment and enterprise-level hardware troubleshooting
- Solid skills in digital development, conference room setup, and support
- Ability to manage print solutions, server, print management, and device control
- Experience collaborating with OEMs and providing both onsite and remote support
- Practical knowledge of ServiceNow for incident, request, change, and problem management
- Understanding of DevOps principles, IT operations, and security lifecycle
- Expertise in Intune, end-user experience, and network services
- Strong analytical, communication, and collaboration capabilities
- Commitment to improving service and user satisfaction
- Ability to proactively improve knowledge base and analyze incidents
- Skilled in troubleshooting and servicing technical equipment
- Flexible and adaptable to change and varying schedules
Language Requirements:
- Proficient in English and Swedish
Other Information:
- Consultants are expected to work in a remote desktop environment and provide their own equipment (computer and phone as necessary).
- The organization is committed to diversity and inclusion, valuing varied perspectives and backgrounds.
This is an excellent opportunity for experienced onsite support professionals seeking a challenging and visible role in a forward-thinking environment. Apply now to make an impact and join a dynamic digital team!