Officer - Operations
Location: Amsterdam
Contract Type: Full-time
About the Role
We are seeking an Operations Officer to support export and logistics activities in Amsterdam. This position plays a key role in ensuring smooth international trade operations, particularly for time-sensitive and perishable shipments, while maintaining compliance with regulations.
Key Responsibilities
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Prepare and process export documentation, including invoices, packing lists, certificates of origin, and customs paperwork.
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Coordinate shipments with freight forwarders, airlines, and transport companies to ensure timely delivery.
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Monitor shipment schedules, track progress, and resolve customs clearance or delivery issues.
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Handle claims and maintain accurate shipment records.
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Manage billing and invoicing to customers in line with company standards.
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Provide regular shipment updates to customers and internal stakeholders.
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Support continuous process improvements to enhance efficiency and reduce costs.
Requirements
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Bachelor’s degree in Business, Marketing, Logistics, or a related field.
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3 to 5 years of experience in freight operations or freight sales.
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Strong knowledge of international trade processes and export compliance.
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Excellent organisational, problem-solving, and communication skills.
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Fluency in Dutch and English.