Job Title: Claims Manager
Client: Pioneering Green Steel Production Company
Assignment Type: Annually Renewable Contract – Residential
Location: Boden, Sweden
Work Schedule: Monday – Friday; 5:2 rotation remote work, not vacation or fully residential
Kintec are currently partnered with a pioneering Green Steel Production Company who are constructing a plant in Northern Sweden that will produce Green Steel – Green Steel production emits up to 95% less CO₂ compared with conventional steel production.
DESCRIPTION
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Active and engaged member of the client Contract Management team, focusing on claims and change management in support of Project Leads, Construction Managers, and other key stakeholders.
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Reports directly to the Lead Contract Manager / Head of Contracts and functionally to the Site Construction Manager / Area Manager.
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Responsible for proactively safeguarding CLIENT's contractual position, emphasizing the identification, preparation, defense, and resolution of claims and change matters.
Key Responsibilities
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Lead and manage all contract- and claims-related matters towards Site Contractors.
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Take ownership of the full claims lifecycle, including identification, notification, documentation, substantiation, evaluation, negotiation, and resolution of claims.
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Ensure timely and proper handling of Change Requests and Change Orders, including commercial and contractual impact assessments.
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Develop and implement claims strategies aligned with project objectives and risk management principles.
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Proactively identify contractual and commercial risks and opportunities, focusing on cost and time-related exposure.
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Provide structured support to the Project Site team in preparation of employer claims, defense against contractor claims, and dispute avoidance measures.
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Ensure consistent and uniform interpretation of contractual clauses related to variations, extensions of time, delays, disruptions, and compensation events.
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Maintain robust documentation and contemporaneous records to strengthen CLIENT's contractual position.
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Support contract negotiations with a focus on risk allocation, claims provisions, and dispute resolution mechanisms.
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Coordinate closely with Legal, Finance, Engineering, and Technical departments regarding claims strategy and dispute management.
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Contribute to lessons learned processes to continuously improve claims prevention and handling.
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Ensure compliance with CLIENT policies, procedures, and systems (ACC, GEP, and others).
Qualifications
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Minimum 10 years of experience as a Contract Manager on major construction projects, with substantial hands-on experience in claims and change management.
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Proven track record managing complex contractor claims, including evaluation of delay, disruption, and cost claims.
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Strong contractual and commercial acumen; legal and/or commercial background preferred.
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University degree or equivalent qualification in Law, Commercial Management, Engineering, or related field.
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Excellent analytical and documentation skills with strong attention to detail.
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Confident, structured, and solution-oriented negotiator.
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Open, articulate, and transparent, with clear and concise communication skills, both verbal and written.
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Experience from Scandinavian projects is considered an advantage.
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Strong proficiency in Swedish, both written and spoken, is considered an advantage.