Transport & Operations Manager
Location: United Kingdom
Contract: Permanent
About the Role
We are partnering with a growing industrial process solutions company expanding its UK operations. This is an exciting opportunity for an engineer or operations professional who enjoys combining technical insight, team leadership, and day-to-day operational management.
Key Responsibilities
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Lead a team of bulk delivery drivers across a defined region, ensuring high performance, accountability, and consistent service levels
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Drive operational excellence by meeting KPIs, controlling costs, and maintaining safety and regulatory compliance
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Review performance with management and implement corrective actions as required
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Take ownership of budget management, variance reporting, and operational updates
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Develop resource plans to reduce costs and improve delivery efficiency
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Oversee legal compliance, including vehicle maintenance, driver standards, and licensing requirements
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Champion a strong safety culture and ensure all drivers are fully trained and competent
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Lead recruitment, onboarding, training, performance reviews, and disciplinary processes
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Address underperformance with structured improvement plans
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Maintain clear communication with the team through briefings, updates, and aligned objectives
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Monitor fuel usage, mileage, and driver performance metrics
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Investigate delivery failures promptly and implement corrective actions
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Conduct daily driver debriefs, manage system inputs, and issue weekly shift plans
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Oversee absence management, resource planning, and delivery documentation
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Maintain event logs, complete development discussions, and run monthly driver meetings
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Ensure all safety, health, environment, and quality (SHEQ) documentation is accurate and compliant
Person Specification
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Certificate of Professional Competence (CPC) in Transport Management or willingness to obtain — essential
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NEBOSH qualification advantageous
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Strong knowledge of distribution and transport operations
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Proven ability to lead teams in a fast-moving, operational environment
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Excellent communication, organisational, and problem-solving skills
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Safety-focused and able to maintain compliance with all regulatory requirements
Qualifications & Experience
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Experience in transport management or logistics operations
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Track record of leading delivery teams and implementing operational improvements
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Confident in managing budgets, KPIs, and compliance metrics