Job Title: Billing Analyst
Location: Houston, TX
Contract Type: Contract
Duration: 6 months
Overview
We are seeking a Billing Analyst to join a leading energy services organization on a contract basis. The role will focus on supporting billing operations, ensuring accuracy, and resolving issues that impact customer accounts. This is a great opportunity to develop your skills within a fast-paced and collaborative environment.
Key Responsibilities
- Monitor unbilled reporting to ensure accurate and timely invoicing for commercial and industrial customers
- Research and resolve billing disputes, providing timely resolutions
- Apply sound business judgement in addressing customer issues, billing problems, and data requests
- Update and review daily reports to support operational processes
- Assist in gathering requirements and testing new system developments to improve billing, reporting, and customer experience
- Implement quality control measures for outgoing invoices
- Collaborate across teams to improve end-to-end delivery processes
- Maintain communication with compliance to meet all regulatory and internal requirements
- Support the achievement of key performance indicators (KPIs)
- Assist in training new team members and updating training documentation
Requirements
- Bachelor's degree in Business, Finance, Accounting, or related field; or 4 years of directly relevant experience in lieu of degree
- 0-2 years of analytical experience in a business environment
- Prior billing experience strongly preferred
- Exposure to billing or operations across multiple markets is a plus
- Experience with SQL, macros, or MS Access is an advantage
- Strong attention to detail, communication, and problem-solving skills
Equal Opportunity Statement
We are committed to creating an inclusive workplace free of discrimination and harassment. All qualified applicants will be considered without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.